PRIVACY POLICY
1. PURPOSE OF OUR POLICY
1.1 CHEFIN Inc., trading as CHEFIN, (we, us, or our) has adopted this Privacy Policy to ensure that we have standards in place to protect the Personal Information that we collect about individuals that are necessary and incidental to:
(a) Providing the system and services that we offer, including CHEFIN; and
(b) The normal day-to-day operations of our business.
1.2 This Privacy Policy adheres to the requirements of U.S. data privacy laws, including the California Consumer Privacy Act (CCPA) and other applicable regulations, ensuring compliance with the protection of Personal Information.
1.3 By publishing this Privacy Policy, we aim to make it easy for our customers and the public to understand what Personal Information we collect and store, why we do so, how we receive and/or obtain that information, and the rights an individual has with respect to their Personal Information in our possession.
2. WHO AND WHAT THIS POLICY APPLIES TO
2.1 Our Privacy Policy deals with how we handle “Personal Information” as it is defined under applicable U.S. privacy laws (Personal Information).
2.2 We handle Personal Information in our own right and also for and on behalf of our customers and users.
2.3 Our Privacy Policy does not apply to information we collect about businesses or companies. However, it does apply to information about the individuals associated with those businesses or companies that we store.
2.4 The Privacy Policy applies to all forms of information, physical and digital, whether collected or stored electronically or in hardcopy.
2.5 If, at any time, an individual provides Personal Information or other information about someone other than themselves, the individual warrants that they have that person’s consent to provide such information for the purpose specified.
2.6 Our website and services are unavailable to children (persons under the age of 18 years) in compliance with the Children’s Online Privacy Protection Act (COPPA).
3. THE INFORMATION WE COLLECT
3.1 In the course of business, it is necessary for us to collect Personal Information. This information allows us to identify who an individual is, share Personal Information when required, contact the individual in the course of business, and transact with the individual. The types of information we may collect include:
(a) Personal Information. Details such as an individual’s name, location, date of birth, nationality, family details, and other data defined as “Personal Information” under U.S. privacy laws;
(b) Contact Information. Email address, phone number, social media usernames, residential, business, and mailing addresses;
(c) Financial Information. Bank or credit card details used to transact with us, as well as billing and payment data;
(d) Statistical Information. Data about online/offline preferences, habits, trends, memberships, purchases, and other behavior for analytical purposes;
(e) Information Provided by the User. Any personal correspondence sent to us or shared by third parties regarding a user’s activities.
3.2 Additional Personal Information may be collected and maintained in accordance with this Privacy Policy.
3.3 Non-Personal Information, such as IP addresses or browser details, may also be collected for technical and analytical purposes.
4. HOW INFORMATION IS COLLECTED
4.1 Most information is collected when an individual interacts with CHEFIN, submits inquiries, or conducts business with us. Additional sources of collection include advertising, public records, mailing lists, contractors, and business partners. Common collection methods include:
(a) Registrations/Subscriptions: When signing up for services, accounts, or newsletters;
(b) Accounts/Memberships: When creating a profile or account with us;
(c) Supply: When providing us with goods or services;
(d) Contact: When reaching out via email, phone, or online forms;
(e) Access: Through website visits, cookies, or tracking technologies;
(f) Pixel Tags: Used to track email engagement and measure content effectiveness.
4.2 Individuals will be notified whenever their Personal Information is actively collected, where possible.
4.3 If Personal Information is obtained without an individual’s knowledge, we will either delete it or notify the individual as required by U.S. privacy laws.
5. WHEN PERSONAL INFORMATION IS USED & DISCLOSED
5.1 Personal Information will only be used for its intended purpose, as determined by the circumstances in which it was collected.
5.2 We retain Personal Information only as long as necessary to fulfill these purposes, unless a longer retention period is legally required.
5.3 If we disclose Personal Information to third parties in compliance with U.S. privacy laws, we will inform you as required.
5.4 We do not sell Personal Information to unrelated third parties.
5.5 Use of Personal Information may include:
(a) Providing goods and services;
(b) Verifying identity;
(c) Communicating about our services or promotions;
(d) Addressing complaints or legal concerns;
(e) Compliance with legal obligations.
5.6 Disclosure may occur in certain situations:
(a) Suspected fraud or illegal activity;
(b) Legal requirements;
(c) Business sales or restructuring.
5.7 We may use third-party service providers for data storage and communication. Some of these providers may be located within or outside the U.S.
6. OPTING “IN” OR “OUT”
6.1 Individuals may choose to opt in or out of data collection or communication:
(a) Opt-In: Agreeing to provide information or receive updates;
(b) Opt-Out: Declining data collection or communications.
6.2 If you believe you have received unsolicited communication, contact us using the details provided below.
7. THE SAFETY & SECURITY OF PERSONAL INFORMATION
7.1 A Privacy Officer oversees compliance with this Privacy Policy and U.S. privacy laws.
7.2 We secure physical and digital data to protect against unauthorized access.
7.3 While we use SSL encryption, no online transmission is fully secure. Users share information at their own risk.
7.4 We are not responsible for third-party privacy practices or security breaches outside our control.
7.5 If you suspect misuse or unauthorized access, notify us immediately.
8. HOW TO ACCESS AND/OR UPDATE INFORMATION
8.1 Users can update their Personal Information through their CHEFIN account or profile.
8.2 Under applicable U.S. laws, you may request access to the data we hold about you.
8.3 If updates cannot be made directly, we will correct errors upon written notice.
8.4 Users are responsible for providing accurate information.
9. COMPLAINTS AND DISPUTES
9.1 Complaints regarding privacy practices must be submitted in writing.
9.2 Both parties should attempt to resolve disputes directly before escalating.
9.3 If a breach of data occurs, affected users will be notified promptly.
10. CONTACTING US
For privacy-related inquiries, contact:
Privacy Officer
CHEFIN
1968 S. Coast Hwy #3652
Laguna Beach, CA 92651
privacy@chefin.com
11. ADDITIONS TO THIS POLICY
Changes to this policy will be posted on our website. Please review regularly for updates.